At stadiu.com, we are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied with your order, we’re here to help.

1. Returns

You can return your item(s) under the following conditions:

• Eligibility: Items must be returned within 30 days of receiving your order.
• Condition: Items must be unused, in their original packaging, and in the same condition you received them.
• Proof of Purchase: A receipt or order confirmation is required to process the return.

Non-Returnable Items:

• Gift cards.
• Products marked as “final sale.”
• Items that have been used or damaged due to improper handling.

2. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved Refunds: Refunds will be processed back to your original method of payment within 7-10 business days.
• Partial Refunds: In some cases, partial refunds may be granted for items that are returned with minor signs of wear or missing components.

3. Exchanges

If you receive a defective or damaged product, we offer free exchanges. Please contact us at [Insert Contact Email] within 14 days of receiving the item to initiate an exchange.

4. Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect.
• For defective or incorrect items, we will provide a prepaid shipping label.

5. How to Start a Return

To initiate a return, please follow these steps:

1. Contact our customer support at [Insert Contact Email] or [Insert Phone Number].
2. Provide your order number and details about the item(s) you wish to return.
3. Follow the instructions provided by our team to ship the item(s) back to us.

6. Late or Missing Refunds

If you haven’t received your refund within the expected timeframe:

1. Check with your bank or credit card provider, as processing times can vary.
2. Contact us at [Insert Contact Email] for further assistance.

7. Contact Us

For any questions or concerns about our Refund and Returns Policy, please reach out to us at:
Email: sttadiu1@gmail.com
Phone: +17373045230